Contact & Support

We're here to help  ·  lazarusai.app
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General Support

Account questions, technical issues, feature help, or anything else about the platform.

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Billing & Subscriptions

Questions about charges, subscription plans, cancellations, or payment issues.

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Privacy & Data

Data deletion requests, GDPR/CCPA enquiries, or questions about how your data is handled.

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Legal & Compliance

Legal notices, intellectual property claims, compliance enquiries, or terms-related matters.

Response Times

Common Questions

How do I cancel my subscription?
You can cancel any time through your PayPal account under Payments → Manage Automatic Payments, or by emailing [email protected]. See our Refund & Cancellation Policy for full details.
How do I delete my account and data?
You can request account deletion via your account settings, or by emailing [email protected]. We will permanently delete all associated data within 30 days.
I was charged unexpectedly — what do I do?
All billing is processed through PayPal. Contact [email protected] with your PayPal transaction ID and we'll investigate. You can also open a dispute directly with PayPal.
I need crisis or mental health support.
Lazarus AI is not a crisis service. If you or someone you know is in immediate danger, call 911. For mental health crises, call or text 988. For text support, text HOME to 741741. See our Support & Resources page for more.
I have a question not listed here.
Email us at [email protected] and we'll get back to you within 1–3 business days.

Helpful Links

Privacy Policy Terms of Service Refund & Cancellation Grief Support Resources Medical Disclaimer Crisis Disclaimer Pricing & Plans